AI-powered phone coverage for service businesses

Never let a good lead die in voicemail.

A business-specific AI receptionist that answers inbound calls, captures lead details, supports appointment handling, and keeps opportunities moving — without replacing your existing CRM.

24/7 capable inbound coverageBusiness-specific call handlingNo performance guarantees — just better coverage and follow-up

A receptionist built around your business.

Your agent is configured with your services, hours, service area, lead questions, pricing rules and scheduling instructions. It answers under your company identity and can hand off when a human is needed.

Answer inbound calls

Give callers a fast, natural first response and reduce the number of opportunities that disappear into voicemail.

Capture qualified leads

Collect contact info, job location, requested service, timeframe and other questions your business chooses.

Support scheduling

Collect appointment requests or connect an approved calendar workflow so confirmed availability can be offered.

01
Customer calls

Your business number routes to the AI.

02
AI responds

It uses your configured business rules.

03
Lead is captured

Key details and outcome are recorded.

04
Your team follows up

You stay in control of quoting and closing.

One core plan. No confusing tiers.

Start with the receptionist. Add outbound automation only when it makes sense for your business.

CBG AI RECEPTIONIST
$899/month
$499 one-time setup
Business-specific AI receptionist configuration
Inbound call answering and lead capture
Call summaries and lead outcome tracking
Appointment-request handling
Custom services, FAQs, hours and service-area rules
Ongoing prompt and call-flow management

Usage is subject to the service agreement and fair-use/usage terms. Third-party carrier, AI-model, number, messaging or integration charges beyond included allowances may be billed separately if disclosed and agreed.

What the setup fee covers

The $499 setup is for implementation work before launch — not just access to software.

Business onboarding and requirements review
Initial AI prompt and call-flow configuration
Phone routing / number configuration assistance
Lead capture and notification setup
Calendar workflow configuration when supported
Pre-launch testing and adjustments
3-month minimum service commitment. The setup fee is separate from monthly service and is earned for onboarding/configuration work as described in the Service Terms.

Optional outbound AI campaigns.

Use AI for approved follow-up, lead reactivation, appointment outreach and other legally permissible outbound campaigns. Campaigns are sold separately from the receptionist.

STARTER

Campaign Lite

+$299/mo

For smaller lists and consistent follow-up.

Up to 500 outbound AI minutes/mo
1 active campaign
Lead reactivation / follow-up scripts
Additional approved usage: billed at the then-current overage rate shown in your order form.
POPULAR

Campaign Growth

+$599/mo

For businesses running outbound every week.

Up to 1,250 outbound AI minutes/mo
Up to 3 active campaigns
Follow-up + reactivation + appointment outreach
Designed to preserve room for usage costs while giving growing clients meaningful volume.
HIGH VOLUME

Campaign Pro

+$999/mo

For higher-volume approved outreach.

Up to 2,500 outbound AI minutes/mo
Up to 6 active campaigns
Custom campaign logic and routing
Large-volume or unusually long-call programs require a custom quote.
Advanced AI Sales Agent

Add stronger qualification, objection handling, campaign-specific conversation logic and appointment-setting workflows to an outbound plan.

+$299/mo
Requires an outbound campaign plan
Important: “Outbound” does not mean unrestricted automated cold calling. CBG may require proof of consent, Do-Not-Call screening, campaign purpose, calling hours, recording disclosures and other compliance information before enabling a campaign. We may reject or suspend any list or campaign that presents legal, carrier, fraud, spam or platform-risk concerns.

Compliance-first outbound operations.

We provide technology and campaign configuration — not legal advice. Clients remain responsible for the legality of their lists, offers, consent, disclosures and outreach, and CBG reserves the right to require documentation or refuse risky campaigns.

Consent & lists

Clients must have lawful authority to contact each recipient and must honor applicable federal, state and internal do-not-call requirements.

AI & recording disclosures

Where required, campaigns must use appropriate artificial-voice, seller identity, recording and opt-out disclosures. Recording consent laws vary by state.

Client responsibility

Clients certify the data and instructions they provide are lawful. Contract terms include compliance warranties, indemnification language and CBG suspension rights, subject to applicable law.

No contract can guarantee that CBG has zero legal exposure, and a disclaimer cannot excuse CBG from its own unlawful conduct. The launch package therefore combines contractual risk allocation with operational controls: no campaign goes live solely because a client checks a box.

Turn missed calls into handled opportunities.

Start with the receptionist, then add compliant outbound automation when you're ready.